ARGOMENTO: Invio tramite email in Preventivi

Una saluto a tutti, ho un problema con il funzionamento dell' invio delle email nella sezione preventivi, le email funzionano correttamente, nel senso che ho configurato email in uscita ed in entrata, ma quando vado a premere il pulsante INVIA TRAMITE EMAIL nella sezione preventivi mi escono una serie di errori .

Devo aggiornare qualcosa ?



Traceback (most recent call last):
File "/opt/odoo/odoo-server/openerp/http.py", line 537, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/odoo/odoo-server/openerp/http.py", line 574, in dispatch
result = self._call_function(**self.params)
File "/opt/odoo/odoo-server/openerp/http.py", line 310, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/service/model.py", line 113, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/http.py", line 307, in checked_call
return self.endpoint(*a, **kw)
File "/opt/odoo/odoo-server/openerp/http.py", line 803, in __call__
return self.method(*args, **kw)
File "/opt/odoo/odoo-server/openerp/http.py", line 403, in response_wrap
response = f(*args, **kw)
File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 944, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 936, in _call_kw
return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/email_template/wizard/mail_compose_message.py", line 54, in default_get
res.get('model'), res.get('res_id'), context=context
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)

il log e' incompleto ... mostra solo la catena dei passaggi ma non l'errore vero e proprio ... metti la parte del log che mostra l'effettivo errore e vediam se riusciamo a capire il perche' si genera.

Hai forse personalizzato i template delle mail?

Ok, no , no n ho modificato nulla per il momento, ma sicuramente è qualcosa che non ho configurato perchè in due server ho lo stesso errore, questo è l' errore completo :


Traceback (most recent call last):
File "/opt/odoo/odoo-server/openerp/http.py", line 537, in _handle_exception
return super(JsonRequest, self)._handle_exception(exception)
File "/opt/odoo/odoo-server/openerp/http.py", line 574, in dispatch
result = self._call_function(**self.params)
File "/opt/odoo/odoo-server/openerp/http.py", line 310, in _call_function
return checked_call(self.db, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/service/model.py", line 113, in wrapper
return f(dbname, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/http.py", line 307, in checked_call
return self.endpoint(*a, **kw)
File "/opt/odoo/odoo-server/openerp/http.py", line 803, in __call__
return self.method(*args, **kw)
File "/opt/odoo/odoo-server/openerp/http.py", line 403, in response_wrap
response = f(*args, **kw)
File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 944, in call_kw
return self._call_kw(model, method, args, kwargs)
File "/opt/odoo/odoo-server/addons/web/controllers/main.py", line 936, in _call_kw
return getattr(request.registry.get(model), method)(request.cr, request.uid, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/email_template/wizard/mail_compose_message.py", line 54, in default_get
res.get('model'), res.get('res_id'), context=context
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/email_template/wizard/mail_compose_message.py", line 104, in onchange_template_id
values = self.generate_email_for_composer_batch(cr, uid, template_id, [res_id], context=context)[res_id]
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/email_template/wizard/mail_compose_message.py", line 168, in generate_email_for_composer_batch
template_values = self.pool.get('email.template').generate_email_batch(cr, uid, template_id, res_ids, fields=fields, context=ctx)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/email_template/email_template.py", line 514, in generate_email_batch
result, format = self.pool.get_pdf(cr, uid, [res_id], report_service, context=ctx), 'pdf'
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/report/models/report.py", line 191, in get_pdf
html = self.get_html(cr, uid, ids, report_name, data=data, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/report/models/report.py", line 176, in get_html
return self.render(cr, uid, [], report.report_name, docargs, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/website_report/report.py", line 47, in render
return super(Report, self).render(cr, uid, ids, template, values=values, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/report/models/report.py", line 152, in render
return view_obj.render(cr, uid, template, values, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/website_url_friendly/models/ir_ui_view.py", line 55, in render
engine, context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/addons/website/models/ir_ui_view.py", line 172, in render
return super(view, self).render(cr, uid, id_or_xml_id, values=values, engine=engine, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_ui_view.py", line 1026, in render
return self.pool[engine].render(cr, uid, id_or_xml_id, qcontext, loader=loader, context=context)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 262, in render
return self.render_node(self.get_template(id_or_xml_id, qwebcontext), qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 299, in render_node
result = self._render_tag[t_render](self, element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 446, in render_tag_call
return self.render(cr, uid, template, d)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 262, in render
return self.render_node(self.get_template(id_or_xml_id, qwebcontext), qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 299, in render_node
result = self._render_tag[t_render](self, element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 446, in render_tag_call
return self.render(cr, uid, template, d)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 262, in render
return self.render_node(self.get_template(id_or_xml_id, qwebcontext), qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 299, in render_node
result = self._render_tag[t_render](self, element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 446, in render_tag_call
return self.render(cr, uid, template, d)
File "/opt/odoo/odoo-server/openerp/api.py", line 241, in wrapper
return old_api(self, *args, **kwargs)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 262, in render
return self.render_node(self.get_template(id_or_xml_id, qwebcontext), qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 301, in render_node
result = self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 299, in render_node
result = self._render_tag[t_render](self, element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 432, in render_tag_if
return self.render_element(element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 322, in render_element
g_inner.append(self.render_node(current_node, qwebcontext))
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 299, in render_node
result = self._render_tag[t_render](self, element, template_attributes, generated_attributes, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 465, in render_tag_set
qwebcontext[template_attributes["set"]] = self.eval_object(template_attributes["value"], qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 209, in eval_object
return self.eval(expr, qwebcontext)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 206, in eval
raise_qweb_exception(message="Could not evaluate expression %r" % expr, expression=expr, template=template)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 203, in eval
return qwebcontext.safe_eval(expr)
File "/opt/odoo/odoo-server/openerp/addons/base/ir/ir_qweb.py", line 89, in safe_eval
return eval(expr, None, locals_dict, nocopy=True, locals_builtins=True)
File "/opt/odoo/odoo-server/openerp/tools/safe_eval.py", line 314, in safe_eval
return eval(c, globals_dict, locals_dict)
File "", line 1, in <module>
QWebException: "'NoneType' object has no attribute 'name'" while evaluating
'website.name'

Credo che ci sia qualche problema nel template, come supponevo .... prova a ripristinare quello originale oppure a svuotarlo del tutto e poi man mano lo ricostruisci.

Da quello che ricordo utilizzando l'editor web per editare i template mail si creavano un sacco di casini.

Ti ringrazio gigidn ma non capisco com epossa essere, io ho cambiato solamente il template ma sempre tra quelli di default di odoo , comunque adesso provo a ricreare un server da zero cosi vedo di capire da dove proviene l' errore,

Ho provato anche ad installare wkhtmltopdf pensando che fosse questo il problema ma niente da fare.

Appena ho notizie le posterò!

Il problema era il template dell' email, dopodichè mi continuava a dare un errore sul wkhtmltopdf e lo avevo installato in maniera sbagliata, l' ho reinstallato ed adesso funziona tutto correttamente.